MY FAVOURITE VIDEOGAMES

league of legends

league of legends videogame released worldwide October 27, 2009. Two teams of powerful champions, each with a unique design and style of play, fight hand to hand on multiple battlefields and game modes. 

the servers were hosted in the company GOA

With a constantly expanding list of champions, frequent updates and a thriving tournament scene, League of Legends offers endless replayability for players of all skill levels.

the grafics are fantastic i the sound is fantastic every champion has his phrases 

Past simple

Past Simple

Las year, they trevelled to USA, New York, because they won some tickets to travel there. This was their dream. They visited the most important places of washington

 

 

MY FUTURE PREDICTIONS

 MY FUTURE PREDICTIONS

-In my heart line freely expresses emotions and feelings
















-According to my line of any adventurer, and enthusiasm for life

 

-According to my life line, I often get tired of life



















-My destiny according to my palm is prone to many changes in the life of external forces

 

An email

HI Marc

How are you? Ihave some good news

We have arrived perfectly at the hotel a llittle? but we are well ate and we throw have nap.

The one dy playing with atractions in disney lan paris, the second day go to shopping in the shops, shopping subenirs, the three day view a fireworks at night

Thank you for you letter

best mishes, I hope to hear from you soon

PD: clean my house please and water the flowers thank you

Role play: Salving problems

Customer: Hello, I'm very angry because yesterday I ordered a netbook but i have a big problem, the display doesn't work. This is the second time when it happens.


Tech support:I'm very sorry, today we will send a technical person to your house to solve the problem and if he cant solve it we will send another one and we can add a discount. Give me your telephone number or your address.


Customer:I live in 30 Greenpark Chicago Illinois and my telephone number is 0151226310. How much time i need to wait?


Tech support: The technician will arrive in 2-3 hours, just be patient please.


Customer:Ok thank you very much for your help


Tech support: Have a nice day goodbye.

CUSTOMER COMPLAINTS

USEFUL LANGUAGE

TALKING A CALL                                Parlar una trucada

(name) speaking.                                      (nom) parlant.
How can/ may I help you?                        Com puc ajudar-te?

ASKING TO WAIT                             Dir que es esperi
Hold the line, please                                 Manteniu la línia, si us plau
Just a moment, please                               Un moment, si us plau

ASKING FOR PERSONAL DETAILS    PETICIÓ DE DADES PERSONALS
Can I have your name?                             Puc saver el teu nom
Can I have your address?                         Puc saber la teva adressa

ASKING FOR INFORMATION            PETICIÓ D'INFORMACIÓ     
What seems to be the problem                  Quin tipus de problema tens

COMPLAINING                                 Queixa
I'm afraid it doesn't work properly.         Estic preocupat de que no funcioni aviat
I guess the product is faulty.                    Suposo que el producte és defectuós.
I'd like to change/ return the item.          M'agradaria canviar / tornar l'element.
I'd like to have a refund                           M'agradaria tenir un reemborsament

APOLOGIZING                                 demanant disculpes
I'm sorry to hear that                               Em sap greu sentir això
Sorry, but that's our return policy    Ho sentim, però aquesta és la nostra política   de devolució
Thank you for being so patient                Gràcies per ser tan pacients

MY FLIER